This Privacy Policy describes how Sava Skincare, operating under the brand name Sava (“Sava”, “we”, “our” or “us”), collects, uses, processes, stores, shares, and protects personal information when you access or use our website, https://savaskincare.com (the “Website”), purchase our products, place a prepaid fresh-batch order, communicate with our team, or otherwise interact with our services.
We value the privacy of our customers and are committed to handling personal information responsibly and transparently, in accordance with applicable Indian laws.
By accessing or using our Website, you acknowledge that you have had an opportunity to read this Privacy Policy. Where consent is required under applicable law, we will seek it through an appropriate mechanism. Merely accessing the Website does not constitute consent to processing for which separate consent is legally required.
Depending on how you interact with Sava, we may collect the following categories of information:
Processed via authorised third-party payment gateways. Sava receives transaction references and status. We do not store complete payment-card numbers, CVV, passwords, UPI PINs, or net banking credentials.
We process personal information for specific and legitimate business purposes:
When you place a confirmed fresh-batch order, relevant order details (product, quantity, packaging requirements, and delivery details) are shared with authorised manufacturing, packaging, and logistics partners to coordinate batch planning and delivery.
Information is shared solely to the extent reasonably necessary for operational fulfillment under legal and contractual safeguards.
Sava does not sell customer personal information. We share data only with necessary partners:
To process prepaid transactions, detect fraud, and manage refunds.
Courier partners receive shipping labels, contact numbers, and delivery addresses.
Hosting, cloud storage, analytics, and software infrastructure providers.
Our Website uses essential cookies for cart/checkout functions, preferences, traffic analysis, and security. You can manage cookie preferences in your browser settings.
External links or integrated tools (like payment gateways or social channels) operate under their respective privacy policies.
Retention: We retain information as long as necessary for business purposes, tax compliance, or legal obligations, after which data is securely deleted or anonymised.
Security: We implement administrative, technical, and physical safeguards to restrict unauthorized access or data misuse.
Customer Rights: Under applicable Indian law, you may request access, corrections, updating, or erasure of your personal data, or withdraw processing consent by contacting our privacy team.
You can opt out of marketing communications via the unsubscribe link in emails or by contacting info@savaskincare.com. Transactional updates regarding active orders will still be delivered.
Our site is not intended for independent purchases by children without adult guidance.
For questions, concerns, or privacy grievances, please contact us:
For formal privacy grievances, please use subject line: Privacy Grievance – Sava
